SMS opt-in flow, consent evidence
LedBy (operated by 1Schedule Holdings, Inc.) is a scheduling and communication platform for independent wellness professionals and studios. Students opt in on an instructor's public LedBy profile to receive text messages about that instructor's classes. The screens below reproduce the live consent experience exactly as it appears to the consumer, including the consent language displayed immediately next to the unchecked consent checkbox.
Step 1, Student opens an instructor's public profile
Reached from a QR code shown in class, a link in the instructor's Instagram bio, or a shared class link. The student taps “Follow” to open the form in Step 2.
Step 2, Consent form (web opt-in)
There are three independent, never pre-checked checkboxes: email, informational (transactional) texts, and, captured separately, promotional (marketing) texts. Each SMS checkbox carries its own full disclosure directly beneath it. None is required to use LedBy, and agreeing to class reminders never opts a consumer in to marketing.
Follow Sarah Chen
By checking this box you agree to receive recurring automated informational text messages from Sarah Chen via LedBy about the classes you follow, class reminders, schedule changes and substitute notices. Message frequency varies (typically 0–4 messages per day). Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of any purchase. See our Terms and Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
By checking this separate box you agree to receive recurring automated marketing and promotional text messages from Sarah Chen via LedBy, new class announcements, offers, workshops and events. This is optional and independent of class reminders. Message frequency varies (typically 0–4 messages per day). Msg & data rates may apply. Reply STOP to cancel, HELP for help. Consent is not a condition of any purchase. See our Terms and Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Step 3, Confirmation message
The first text a consumer receives after opting in:
LedBy: You're subscribed to class reminders and schedule updates from Sarah Chen. Msg frequency varies (typically 0–4 msgs/day). Msg & data rates may apply. Reply STOP to cancel, HELP for help.
If the consumer also selected the separate promotional box, the confirmation additionally states: “You also opted in to promotional messages.” Promotional campaigns are only ever delivered to consumers who selected that second box, our sending system resolves a marketing audience from the marketing consent record alone.
Other opt-in paths
- QR code shown in class. The printed sign carries this line and the QR opens the web form in Step 2: “Scanning opens a LedBy sign-up form. Text messages are optional and never pre-checked: class reminders and schedule changes are one checkbox, promotional texts are a separate optional checkbox. Typically 0–4 msgs/day, msg & data rates may apply, reply STOP to cancel, HELP for help.”
How do end-users consent to receive messages?
End-users are the students and clients of an independent wellness professional or studio that uses LedBy. They give express written consent themselves, at the point of opt-in, in one of two places: (1) the instructor's public LedBy profile web form at https://getledby.com/<instructor>, reached by scanning the QR code the instructor displays in class, tapping the link in the instructor's Instagram bio, or opening a shared class link; or (2) the same web form reached from the mobile QR code sign displayed in class. There is no keyword (“text START to join”) enrollment path: START and UNSTOP are honored only as re-subscription for a consumer who previously replied STOP.
On the web form the student types their own name and mobile number and then selects the checkbox(es) they want. Consent is captured granularly, never bundled: informational (transactional) texts and promotional (marketing) texts are two distinct, independent, optional checkboxes, each with its own consent statement rendered visibly directly beneath it. No checkbox is pre-checked, no checkbox is required to submit the form or to use LedBy, and selecting the reminders box does not opt the student in to marketing. Each statement names the sender (the instructor via LedBy), the exact message types, message frequency (typically 0–4 msgs/day), “Msg & data rates may apply”, “Reply STOP to cancel, HELP for help”, that consent is not a condition of any purchase, and links to our Terms and Privacy Policy, which state that no mobile information is shared with third parties or affiliates for marketing or promotional purposes.
Each selection is stored as its own immutable consent record, channel (sms or sms_marketing), granted/revoked status, the verbatim consent text shown, the consent version, the phone number, the opt-in source and the timestamp. Our sending system resolves the audience for every send from those records: informational sends go only to phone numbers with an active informational consent record, and marketing sends go only to phone numbers with an active, separately captured marketing consent record. STOP is honored immediately and permanently suppresses the number across all message types.
The exact consent screen a consumer sees is reproduced above and at https://getledby.com/sms-opt-in-evidence.
Opt-out and help
Reply STOP to any message to cancel; one confirmation message is sent and no further texts follow. Reply HELP, or email hello@getledby.com, for help. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. See our Terms and Privacy Policy.